Email us at games@kristupas.net
We read every message and usually reply within a few days.
To help us sort it out quickly, tell us your device (for example iPhone 15 or Pixel 7), what you were doing, and what happened.
The game's Settings screen has a Send feedback row that brings you here. Tell us anything: a bug, something that felt unfair, a machine or a rink you would like to see, or just what you think of it. Email games@kristupas.net.
Three things make a report much easier to act on, and none of them is required:
We are a very small studio, so we cannot promise every idea gets built, but every message is read and a lot of what is in the game came from players.
I bought something and did not get it. Open Settings inside the game and tap Restore purchases. That asks the App Store or Google Play for everything you own and grants it again. Purchases are tied to the store account that paid for them, so sign in with that account first. If it still does not appear, email us with the receipt from the store.
I want a refund. The store handles refunds, so we cannot issue them ourselves. On iPhone and iPad use reportaproblem.apple.com. On Android use Google Play's refund page.
Android. Your progress is included in Android's own backup, so it can come back when you set up a new phone or reinstall, as long as backup is switched on in your Google account settings. Android runs that backup on its own schedule, so the very last few minutes of play may not be in it.
iPhone and iPad. Progress is stored on the device only. It does not move to a new device, and deleting the app deletes it. Purchases are safe either way, because they live with your Apple Account and come back through Restore purchases.
An ad would not load. Ads come from an ad network and are not always available, especially offline or on a weak connection. Nothing is ever lost when this happens: the game gives you the reward or lets you continue without the ad.
I do not want ads. The Shop sells No Ads, a one-time purchase that removes the ads that interrupt play. Rewarded videos you choose to watch yourself stay available, and you still get the same bonus without watching one.
I want to change my ad choices. In the European Economic Area and the United Kingdom, Settings has a Privacy choices row that reopens the consent form so you can change your answer at any time.
Settings has a Reset progress button that erases your save. It asks twice and cannot be undone. Uninstalling the game also removes everything it stored on your device.
We run no servers of our own and the game has no accounts, so we never see your name, email address, or payment details. The full details are in our privacy policy.